Press Release

GridUnity Appoints Tom Coons as Vice President of Customer Experience

May 28, 2025

Amid surging demand and urgent calls for reform, GridUnity expands leadership to support rapid customer adoption and industry-standard transformation

Summit, NJ, May 28, 2025 — GridUnity, the industry leader in intelligent interconnection solutions, today announced that Tom Coons has joined the company as Vice President of Customer Experience. This strategic hire comes at a pivotal moment for the grid: as interconnection bottlenecks reach crisis levels, GridUnity is seeing unprecedented adoption of its platform as the trusted solution across the U.S. energy sector.

Tom Coons, Vice President of Customer Experience, GridUnity

Tom brings more than 20 years of leadership experience in energy and financial services, with a proven ability to drive enterprise agility, digital transformation, and customer-first strategy. He will lead GridUnity’s Customer Success and Professional Services teams, guiding clients through implementation and beyond to maximize value, streamline interconnection, and unlock scalable innovation.

“I’ve seen firsthand the complex challenges utilities face in bringing energy to the grid—especially when interconnection processes are held back by fragmented data and outdated systems,” said Tom Coons. “GridUnity’s approach to delivering verified, actionable data to all stakeholders is a game-changer. I’m excited to join a team that is purpose-built to accelerate the pace of interconnection and empower our customers to make faster, more informed decisions that drive real impact.”

Tom’s appointment comes as federal regulators and state commissions intensify their focus on clearing the interconnection backlog. In a recent open letter, Commissioner Rosner of the Illinois Commerce Commission called on ISOs to address inefficiencies and prioritize transformational change—a call that echoes GridUnity’s longstanding mission. With trusted solutions already deployed at major system operators—including MISO, a GridUnity customer since 2019—the company is uniquely positioned to support rapid modernization.

“We’re thrilled to welcome Tom to GridUnity,” said Brian Fitzsimons, CEO of GridUnity. “His deep understanding of utility operations and proven ability to lead transformation will be invaluable as we continue building solutions that are tailored to the needs of the industry. Tom brings a unique ability to amplify the voice of the customer, ensuring that everything we deliver truly helps our partners succeed in today’s dynamic energy environment.”

GridUnity’s secure, cloud-based platform is already powering data-driven interconnection across more than half the U.S. population. As grid demands rise and artificial intelligence opens up new opportunities for forecasting, prioritization, and automation, GridUnity is also helping clients prepare for the next wave of innovation. With structured, auditable data and built-in transparency, the platform is AI-ready—positioning customers to scale solutions without overhauling their infrastructure.

About GridUnity
GridUnity® accelerates grid interconnection by streamlining and automating complex, manual processes that delay energy deployment. The company’s cloud-based software helps utilities, system operators, transmission owners, and developers reduce bottlenecks and bring more energy to the grid faster—a capability that is critical for meeting growing demand. GridUnity’s SaaS platform is the only solution that integrates customer engagement, engineering automation, and infrastructure management in one unified system of record—empowering clients to increase efficiency, improve transparency, and make smarter, data-driven decisions. Trusted by North America’s leading utilities and system operators, GridUnity customers serve over 50% of the U.S. population. For more information, visit gridunity.com and follow GridUnity on LinkedIn.

Press Contact:
Helen Fairman
VP of Marketing, GridUnity
Email: helen.fairman@gridunity.com
Phone: 978-410-9111

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